POLÍTICA DE PRIVACIDAD

Política general de privacidad de Stellantis Europa (en vigor desde el 30/06/2023)​​​​​​​

If you are reading this document ("Privacy Policy"), it is because you are visiting our Websiteand/or Application, or because you attended one of Our Events.
This Privacy Policy is drafted pursuant Article 13 of the EU Regulation 679/2016 (hereinafter "GDPR") and provide you some examples of how we process Personal Data and Definitionsreferring to more detailed explanations (at the end this Privacy Policy) for the capitalized terms herein. Si tienes alguna duda sobre esta Política de privacidad o sobre cómo se procesan tus datos, envía tu solicitud a: dataprotectionofficer@stellantis.com.

1. Quiénes somos

Stellantis Europe S.p.A., with registered office in Corso Agnelli 200, 10135 Turin, Italy (hereinafter, “Stellantis Europe”; "we" or "us"") is the Data Controller of your Personal Data.

2. What data we collect and process

We collect data from Our Website (included from your personal area on Our Website) and Application, and during Our Events. Data collected and the relative purposes of processing depend on how you use our Services and how you manage the settings of your Browser, Device and the Application you are using. You may find further details on the reason why we process your Personal Data in “Why we collect and process your Data” section below.

a) Data provided by you

When you use our Services, you may provide us with Personal Data such as your name, phone/mobile number(s), e-mail address, place of residence, or data of third parties as well as your preferences (e.g., about certain vehicle models or services available at your local retailer). It is the case, for example, when you request a test drive, when you look for your nearest retailer, when you participate in one of Our Events or when you ask us questions, make requests or interact with our support services (e.g., when you contact us for asking for information, to file a complaint or to give us some feedbacks or new ideas). En estos casos, puedes llamarnos al número de Atención al Cliente, completar un formulario en línea o ponerte en contacto con nosotros a través del chat, cuando esté disponible. You can also choose to provide us with Information about your location if, for example, you want to search for Our Network in the area of your interest (e.g. Turin) using Our Website and Application. Si nos brindas datos de terceros, eres responsable de haber compartido dicha información. Debes estar legalmente autorizado para compartirla (es decir, debes contar con la autorización del tercero para compartir su información, o bien debe existir cualquier otro motivo legítimo). You must fully indemnify us against any complaints, claims or demands for compensation of damages which may arise from the processing of third-party Personal Data in violation of applicable data protection law.

b) Datos recopilados por el Navegador, el Dispositivo y la Aplicación
When you use Our Website and Application, we collect information on the Browser, the Device and the Application you are using. This information includes your IP Address, the date, time and the requested URL, the Unique Identifiers and other information such as the type of your Browser or Device. Information related to your Browser or Device may include your operating system, language, network settings, telephone operator or internet provider, installed third-party applications and plug-in lists. Some of this information is collected using Cookies and Other Tracking Technologies that are on your Browser or Device. This helps us for instance to avoid malfunctioning during the provision of the Services and allows us to provide you with Content that may be useful to you. More information on cookies can be found in our Cookie Policy.

c) Datos inferidos a partir de tu actividad​​​​​​​
We collect information based on your interactions with our Services in order to improve them (e.g., if we see that you are interested in a particular vehicle model, in Our Events, or in periodic vehicle check-ups in a given geographical area, we will focus on providing you with such content) and to understand the Content that may be useful to you. In other cases, if you contact us by email, mail, telephone or otherwise regarding the Vehicles or request other information, we collect and maintain a record of your contact details, communications and our responses. Si te comunicas con nosotros por teléfono, te daremos más información durante la llamada.

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d) Información de tu ubicación​​​​​​​
We collect information about your location in order to allow you to view Our Network near you, as part of our Services, and to provide you with Content that may be useful to you. Your location can be determined through: - manually entering an address, city or zip code;
- the Sensors of your Device;
- your IP Address collected through the permission of you Browser or Device. Your location is determined more or less accurately and consistently depending on whether it is collected by the Browser or Device and on the privacy settings you have set on them. We make every possible effort to ensure that Information on your location is not used to infer your Sensitive Data. You can limit our collection of your position by changing your Browser or Devicesettings, as set out in the “How to control your Data and manage your choices” section below.

3. Fuente de los Datos personales

a) Data collected by Our Partners' Websites and Apps

We also collect information about you from our Partners' Websites and Apps. Our Partners may communicate your Personal Data to us only after they have contractually assured us that they have obtained your consent or that they have another legal basis that legitimizes their communication/sharing of such data with us (for example, if you ask one of our Partners to book a test drive, when you purchase and when you request to receive commercial communications). A esta práctica se la denominará en lo sucesivo "Recopilación indirecta"​​​​​​​. A este respecto, nos gustaría señalar que hacemos todo lo posible por verificar la veracidad de los datos que recibimos antes de utilizarlos. We also ask them not to provide us with your Sensitive Data.

b) Data collected from public or publicly accessible sources

We may collect or enrich your Personal Data with information obtained from public sources accessible within the limits of the law applicable to us. Estas fuentes pueden incluir registros públicos, periódicos en línea, listas o directorios públicos.​​​​​​​ Ten en cuenta que siempre se lleva a cabo una verificación preliminar sobre la posibilidad de utilizar esta información, de conformidad con las mejores prácticas establecidas por la autoridad competente a la que estamos sujetos (actualmente, la Autoridad de Supervisión de Italia [Autorità Garante per la protezione dei dati personali, en italiano]).

4. Por qué recopilamos y tratamos tus Datos y la base jurídica

Your Data serves the following purposes:

a) Ease the collection and correction of your Data

To the extent permissible under applicable data protection law, we use your Data, especially the Data provided by you to Our Network, to update the information that we have about you as an owner of one of our Vehicles or as a person interested in Stellantis brands. This purposes also includes the sharing back to Our Network and Car Manufacturers to make sure your Personal Data are correct and up to date. This processing is based on Stellantis Europe, Our Network and Car Manufacturers’ legitimate interest in keeping up to data the quality of Personal Data about owners and leads.

b) Providing our Services and related support

We use your Data to offer you our Services,, including the booking of test drives on Our Website and Application; to organize Our Events in which you take part; to respond to your requests/suggestions/reports. Este procesamiento se basa en el cumplimiento de una obligación contractual o en medidas precontractuales adoptadas a petición tuya.

c) Sending you promotional communications

Podemos utilizar tus detalles de contacto (email, teléfono, SMS, dirección postal y/o cualquier otro medio disponible) para enviarte comunicaciones promocionales o para realizar estudios de mercado y encuestas a los consumidores que incluyan contenidos de marketing. These communications relate to all Stellantis Europe’s current and future brands (e.g., Fiat, Fiat Professional, Alfa Romeo, Lancia, Abarth, Peugeot, Citroên, DS automobiles, Opel, Jeep, Mopar, Vauxhall) and brands bearing to Stellantis Group, such as for example Stellantis Financial Services S.A., Stellantis Insurance Limited, Stellantis Life Insurance Limited, Stellantis Insurance Europe Limited and Stellantis Life Insurance Europe Limited. In some cases, communications may include product or service promotions from selected Partners. When we send out this type of communications, we can act as Joint Data Controller with the relevant Partners. Specific information and agreements will be in place with such Partners before sending of any communication to you. A este respecto, te informamos de que no se te enviará ninguna comunicación sin tu consentimiento previo, el cual puedes dar al marcar casillas específicas previstas a tal efecto.

d) Detecting anomalies and improving our Services

We use Data you provide, Data collected by the Browser, the Device and the Application, Data inferred by your activities and Aggregated Information in order to avoid anomalies in our Services. For example, we may detect anomalies when you open a section of Our Website and Application, access a link, or when a bug is present in our system. The processing is based on our need to guarantee the best Services and on our legitimate interest in avoiding any service disruptions.

e) Excluding you from irrelevant promotional communications

Procesamos tus Datos para excluirte de las comunicaciones promocionales, en caso de que dichas comunicaciones no se ajusten a tu perfil (por ejemplo, si resides en Italia, no te enviaremos promociones relacionadas con Francia, etc.). Este tratamiento se basa en nuestro interés legítimo por optimizar y reducir o utilizar de forma eficaz nuestro presupuesto de marketing, así como en tu interés legítimo por no recibir comunicaciones irrelevantes.

f) Analysing your preferences and behaviours in order to customize our Services and communications, including any Content that may be useful to you

We use your Data, in particular Data inferred by your activities, Vehicle Data, Information about your location (if shared with us) and Data collected by the Browser, Device and the Application, to improve our Services (e.g., Our Website and Application, Our Events, promotional communications) and to show you Content that may be useful to you, also on social media platforms or through Programmatic Advertising platforms, only to the extent that you have authorized us to upload them to these platforms. Customized Services and/or communications and/or Content that may be useful to you are based on your behaviour, interests, needs, preferences as well as your profile; such purposes may also be achieved on the basis of Personal Data collected through the use of cookies or other tracking technologies to analyse and predict customer’s preferences providing customer with tailored offers. Contenido que pueda resultarte útil​​​​​​​:

  • - is not created using Sensitive Data such as those that may be derived from Information about your location;
  • - may also be visible on websites and mobile applications other than ours once uploaded to Programmatic Advertising platforms only to the extent that you have authorized us to upload them to these platforms.
Este procesamiento se basa en tu consentimiento previo. When we target you on social media platforms or through Programmatic Advertising platforms, we can act as Joint Data Controller with the relevant platform provider. Antes de enviarte cualquier comunicación, se habrán establecido los acuerdos y la información específica pertinentes con el proveedor de la plataforma. If you do not want personalized Services or Content that may be useful to you, you can change you preferences, as explained in the “How to control your Data and manage you choices” section below.

g) Analysing and improving our Services and creating new services and features

We use your Data and Aggregated Information to measure the performance of our Services or to create new ones. This can be done, for example, through the analysis of your interactions with Our Network, Our Events, our newsletter and/or promotional communications (if requested). En la medida de lo posible, utilizamos datos anónimos o seudónimos para estos fines. Solo en casos excepcionales se podrá considerar una referencia personal. In such cases, the following applies: Except for your consent to the customization of our Services, measuring the effectiveness of our Services and the creation of new Services is based on our legitimate interest in creating and maintaining Services that are truly useful to our users.

h) Sharing Data with Partners for their own marketing purposes

We share your contact details to third selected Partners for their own autonomous marketing purposes. Partners will contact you only by automated means (e.g., e-mail, SMS, recorder phone call) and will be obliged to provide their information notice. Este tratamiento se basa en tu consentimiento previo. You may see the full list or categories of Partners with whom we shared you Data directly at: https://privacyportal.stellantis.com.

i) Complying with legal and tax obligations

Podemos utilizar tus Datos para cumplir con las obligaciones legales y las órdenes a las que estamos sujetos, lo cual constituye la base jurídica para dicho tratamiento de tus Datos. Algunas legislaciones pueden exigirnos que compartamos tus Datos con las autoridades públicas (por ejemplo, en el caso de avisos de llamados a revisión). Si en tu país la ley no exige este intercambio, podríamos considerar la posibilidad de enviar tus Datos de todos modos, en nuestra calidad de casa matriz, tal y como se explica con más detalle en la sección "Proteger nuestros intereses y tus intereses" que figura más abajo.

j. Enviar comunicaciones corporativas e institucionales

En la medida en que lo permita la legislación vigente en materia de protección de datos, compartimos tus detalles de contacto para enviarte encuestas corporativas y comunicaciones institucionales relativas al Grupo Stellantis en su conjunto. These are non-promotional communications sent by us on behalf or in substitution of Car Manufacturers, based on our legitimate interest to provide consistent information to you.

k. Proteger nuestros intereses y tus intereses

To the extent permissible under applicable data protection law, we may need to use your Data to detect, react to, and prevent fraudulent and illegal behaviour or activities which could compromise the security of Our Services and Our Website and Application. This could be the case when you use our Application in ways other than what is permitted, in order to verify so-called Indirect Collection, or in the case of inappropriate behaviour at Our Events. This purposes also includes audits and assessments of our business operations, security controls, financial controls, records and information management program, and otherwise relating to the administration of our general business, accounting, record keeping and legal functions. Estos fines se basan en nuestro interés legítimo por salvaguardar nuestros intereses y proteger a nuestros usuarios, incluido tú.

5. How we use your Data (method of processing)

Data collected for the purposes indicated above are processed both manually and via automated processing, namely, through programs or algorithms that analyse Data inferred by your activities, Information about yomur location, and Data collected by the Browser, Device and the Application. Your Data may also be subject to Combination and/or Crossing, to the extent permissible under applicable data protection law. This allows us to understand, for example, if a single user is utilizing our Services with the same IP Address or Unique Identifiers from the Browser and the Device; or if promotional communications or Content that may be useful to you strictly related to Information about your location or Data provided through your activities or Data collected by your Browser, Device, and the Application. The Combination and/or Crossing of your information for the purposes we process it for (e.g., customizing the Services) can be enabled or disabled as explained in the “How to control your Data and manage your choices” section below.

6. How we may disclose your Data

We may disclose your Data to the following recipients and/or categories of recipients (“Recipients”):

- Persons authorized by us to perform any of the data-related activities described in this document: our employees and collaborators who have undertaken an obligation of confidentiality and abide by specific rules concerning the processing of your Data;

- Our Data Processors: external subjects to whom we delegate some processing activities. For example, security systems providers, accounting and other consultants, data hosting providers, bank, insurance, etc. We have signed agreements with each of our Data Processors to ensure that your Data is processed with appropriate safeguards and only under our instructions;

- System administrators: our employees or those of Data Processors to whom we have delegated the management of our IT systems and are therefore able to access, modify, suspend or limit the processing of your Data. These subjects have been selected, adequately trained and their activities tracked by systems they cannot modify, as provided for by the provisions of our competent Supervisory Authority;

- Our Network and Car Manufacturers: Our Network in case you requested a service carried out by them (e.g. a request for a test drive close to you) or if your required their assistance or the one provided by the Car Manufacturer;

- Our selected Partners: when you consented to the communication to them of your Personal Data for their own marketing and/or profiling purposes and who act as autonomous Data Controllers.

- Law enforcement or any other authority whose provisions are binding for us: this is the case when we have to comply with a judicial order or law or defend ourselves in legal proceedings.

7. Dónde se encuentran tus Datos

We are a global company and our Services are available in multiple jurisdictions worldwide. This means that your Data may be stored, accessed, used, processed, and disclosed outside your jurisdiction, including within the European Union, the United States of America, or any other country where our Data Processors and sub-processors are located, or where their servers or cloud computing infrastructures may be hosted. We take steps to ensure that the processing of your Data by our Recipients is compliant with the applicable data protection laws, including EU law to which we are subject. Where required by EU data protection law, transfers of your Data to Recipients outside of the EU will be subject to adequate safeguards (such as the relevant EU standard contractual clauses for data transfers between EU and non-EU countries), and/or other legal basis according to the EU legislation. For more information about the safeguards implemented by us to protect Data transferred to third countries outside the EU, please write to us at: dataprotectionofficer@stellantis.com"

8. Durante cuánto tiempo conservamos tus Datos

Los datos tratados para los fines indicados anteriormente se conservarán durante el tiempo que se considere estrictamente necesario para cumplir dichos fines. No obstante, los Datos podrían conservarse durante un período más prolongado en caso de reclamaciones potenciales o efectivas y las responsabilidades derivadas de ellas, o en caso de que existan otros requisitos legales obligatorios de conservación u obligaciones de almacenamiento.

• Los Datos de los clientes que se traten con fines de Marketing y elaboración de perfiles serán conservados por los controladores desde el momento en que el cliente dé su consentimiento hasta el momento en que lo retire. Una vez retirado el consentimiento, los Datos dejarán de ser tratados con fines de Marketing y elaboración de perfiles, aunque los controladores podrán conservarlos para gestionar posibles reclamaciones y/o acciones judiciales. La conservación de Datos con fines de Marketing y elaboración de perfiles cumple con la legislación local y con las resoluciones de la Autoridad de Protección de los Datos.

• Los Datos de los clientes tratados para cumplir con las obligaciones legales se conservarán durante el plazo previsto en las leyes y los reglamentos.

• Los Datos de los clientes tratados con el fin de mejorar el producto y los servicios podrán conservarse durante el tiempo que se considere estrictamente necesario para cumplir dichos fines, sin que dicho plazo pueda exceder los tres años.

Una vez que haya expirado el plazo o criterio de conservación correspondiente, tus Datos se eliminarán de conformidad con nuestra política de conservación. Puedes solicitarnos más información sobre nuestros criterios y nuestra política de conservación de datos escribiéndonos aquí:​​​​​​​ dataprotectionofficer@stellantis.com

9. Cómo controlar tus Datos y gestionar tus preferencias​​​​​​​

En cualquier momento, puedes solicitar:

- Access your Data (right of access): depending on your use of our Services, we will provide the Data we have about you, such as your name, age, IP Address, Unique Identifiers, e-mails and preferences expressed, together with the Privacy Policy you received when you provided them, and the source of the Data (if, for example, they were provided to us by one of our Partners);

- Exercise your right to portability of your Personal Data (right to data portability): according to your use of our Services, we will provide you with an interoperable file containing the Data we have about you.

- Correct your Data (right to rectification): for example, you can ask us to modify your e-mail address or telephone number if they are incorrect;

- Limit the processing of your Data (right to restriction of processing) : for example, when you think that the processing of your Data is unlawful or that processing based on our legitimate interest is not appropriate;

- Delete your Data (right to erasure): for example, when you do not want to use our Services and may not want us to retain your Data any longer;

- Object the processing activities (right to object);

- Withdraw your consents (right to withdrawal).

You can exercise any of the above rights or express any concern or make a complaint regarding our use of your Data directly at: https://privacyportal.stellantis.com.

At any time, you may also:

- contact our Data Protection Officer (DPO), here dataprotectionofficer@stellantis.com

- contact the competent Supervisory Authority, here you can find the list of all the Supervisory Authorities by country https://edpb.europa.eu/about-edpb/board/members_en

10. Cómo protegemos tus Datos

We take reasonable precautions from a physical, technological and organizational point of view to prevent the loss, misuse, or modification of Data under our control. For example:

- Nos aseguramos de que solo puedan acceder a tus Datos, utilizarlos, transferirlos o revelarlos aquellos Destinatarios que necesiten tener acceso a ellos.

- Asimismo, limitamos la cantidad de Datos a los que pueden acceder los Destinatarios, así como los que se transfieren o revelan a estos, a lo estrictamente necesario para cumplir los fines o las tareas específicas que desempeña el Destinatario.

- Las computadoras y los servidores en los que se almacenan tus Datos se encuentran en un entorno seguro, están protegidos con contraseña y tienen acceso restringido, y cuentan con cortafuegos y software antivirus que cumplen con los estándares del sector.

- Las copias en papel de cualquier documento que contenga tus Datos (si las hubiera) también se conservan en un entorno seguro.

- Destruimos las copias en papel de los documentos que contienen tus Datos y que ya no son necesarios.

- Al destruir los Datos registrados y almacenados en forma de archivos electrónicos que ya no son necesarios, nos aseguramos de que se utilice un método técnico (por ejemplo, el formateo de bajo nivel) que garantice que los registros no puedan recuperarse.

- Las computadoras portátiles, las llaves USB, los teléfonos móviles y otros dispositivos móviles electrónicos que utilizan nuestros empleados con acceso a tus Datos están protegidos. Alentamos a los empleados a no almacenar tus Datos en dichos dispositivos, salvo que sea razonablemente necesario para llevar a cabo una tarea específica, tal y como se describe en la presente Política de privacidad.

- Formamos a nuestros empleados para que cumplan con esta Política de privacidad y llevamos a cabo actividades de supervisión para garantizar su cumplimiento continuo y evaluar la eficacia de nuestras prácticas de gestión de la privacidad.

- Any Data Processor that we use is contractually required to maintain and protect your Data using measures that are substantially similar to those set out in this Privacy Policy or required under applicable data protection law.

En caso de que así lo exija la legislación aplicable, si se produjera una violación de la seguridad que diera lugar a la destrucción, pérdida, alteración, divulgación no autorizada o acceso no autorizado, de forma accidental o ilícita, a los Datos transmitidos, almacenados o tratados de cualquier otra forma, se te notificará a ti y a la autoridad competente en materia de protección de datos según sea necesario (por ejemplo, salvo que los Datos sean ininteligibles para cualquier persona o que sea improbable que la violación suponga un riesgo para tus derechos y libertades y los de otras personas).

11. Lo que no cubre esta Política de privacidad

This Privacy Policy explains and covers processing that we carry out as Data Controller within Our Website and Application.

This Privacy Policy does not cover processing carried out by subjects other than us.

En lo que respecta a estos casos, no nos hacemos responsables de ningún tratamiento de tus Datos que no esté contemplado en la presente Política de privacidad.

12. Usage of data for other purposes

If we should need to process your Data differently or for purposes other than those indicated herein, you will receive specific notice before such processing begins.

13. Cambios a la Política de privacidad

We reserve the right to adapt and/or change this Privacy Policy at any time. We will inform you of any substantial adaptations/changes.

14. Licencia

Los iconos que aparecen en esta Política son "íconos de Protección de Datos" del Centro Europeo de Privacidad y Ciberseguridad (ECPC) de la Universidad de Maastricht CC BY 4.0.

15. Definiciones

Aggregated Information: refers to statistical information about you that does not contain your Personal Data. We use this information for analysing and improving our Services and creating new services and features and to create statistical reports for our Partners and Our Network. Por ejemplo, podemos recopilar Información sobre tu ubicación o sobre el contenido que hayas consultado y que pueda resultarte útil. Nos gustaría señalar que no compartimos tus Datos en estos informes.

Application: means this application if applicable.

Browser: refers to programs used to access the internet (e.g. Safari, Chrome, Firefox, etc.).

Car Manufacturer: singularly or collectively refers to the following entities acting as manufacturer of Vehicles: Stellantis Europe S.p.A., Corso Agnelli 200, 10135 – Turin, Italy; PSA Automobiles SA (Stellantis Auto SAS), 2-10 Boulevard de l’Europe, F-78300 Poissy, France; Opel Automobile GmbH, Bahnhofsplatz, D-65423 Rüsselsheim am Main, Germany.

Combination and/or Crossing: this is the set of fully automated and non-automated operations which we combine with the Information about your location, the Data inferred by your activity, the Data collected by the Browser, Device and the Application, the Data you provide and those collected by Our Partners' Websites and Application used to provide the Services, analysing and improving our Services and creating new services and features, as well as to offer Content that may be useful to you. También podemos combinar y/o cruzar información procedente de diferentes fuentes, como la información recopilada en Nuestro sitio web y la Aplicación, los Sitios web y las Aplicaciones de nuestros Socios y/o los Datos recopilados de fuentes públicas o de acceso público.

Content that may be useful to you: for example, if you search for the "Jeep" model, we may display other content related to this model on Our Website and Application or through Programmatic Advertising. La personalización del contenido puede realizarse mediante la Combinación y/o el Cruce de Datos.

Cookie: refers to a small text sent to your Browser from our sites or our Partners or Our Network. Permite que el sitio almacene información como, por ejemplo, que has visitado el sitio, tu idioma y otros datos. Las cookies se utilizan con diferentes fines, por ejemplo, para registrar tus preferencias en relación con el uso de Cookies (cookies técnicas), analizar y mejorar nuestros Servicios, crear nuevos servicios y funciones, o personalizar nuestros Servicios, incluido el Contenido que pueda resultarte útil. La información transmitida por las Cookies puede Combinarse y/o Cruzarse con alguna de las Otras tecnologías de seguimiento, cuando corresponda.

Data Controller: refers to the legal person, public authority, service or other entity which, individually or jointly determines the purposes and means for processing your Personal Data. This definition typically refers to Stellantis Europe S.p.A.. In other cases, it is preceded by the word "Independent" (e.g. "Independent Data Controller") to indicate that your Personal Data is processed by a subject other than Stellantis Europe S.p.A.

Data Processor: refers to an entity that we engage to process your Personal Data solely on behalf of and pursuant to the written instructions of Stellantis Europe S.p.A.

Device Sensors: depending on your device, these are sensors such as accelerometers, gyroscopes, Bluetooth, Wi-fi and GPS which in one way or another share the information they collect through the Device and therefore through the Application. Si están activados en los ajustes del Dispositivo, nos permiten obtener información sobre tu ubicación.

Device: refers to the electronic device (e.g. iPhone) through which you visit Our Website and Application and/or our Partners’ Websites and Apps.

Indirect Collection: is one of the Services we provide on Our Partners’ Websites and Application. En tales casos, es el Socio quien nos garantiza que ha obtenido tu consentimiento o que dispone de otra base jurídica que legitima la comunicación o el intercambio de tus Datos personales. A este respecto, precisamos que, antes de utilizarlos, verificamos cómo los Socios recopilan y nos transfieren los datos, con el fin de respetar tus preferencias.

IP Address: is a unique number used by your Browser, your Device and the Application in order to connect to the internet. El proveedor de servicios de Internet proporciona este número, lo que permite identificar al proveedor y/o la zona aproximada en la que te encuentras. Sin estos datos, no podrás conectarte a Internet ni utilizar nuestros Servicios ni el Contenido que pueda resultarte útil.

Other Tracking Technologies: pixel tags (tracers used with Cookies and embedded in images on web pages or the Application to track certain activities, such as the viewing of Content that may be useful to you, or to see if an e-mail has been read) or Unique Identifiers embedded in links to commercial communications that send us information when clicked on.

Our Events: these are events/showrooms organized by Stellantis Europe, Our Network, or in collaboration with other brands with which Stellantis Europe has signed partnership agreements.

Our Network: these are retailers and/or dealers and/or repairers with whom Stellantis Europe and Car Manufacturers has/have signed commercial agreements for the sale of the Vehicles and/or for providing services/products assistance.

Our Website: includes this Website and our social network pages where this privacy policy is present.

Partners: means third-party entities who may communicate your Personal Data to us only after they have contractually assured us that they have obtained your consent or that they have another legal basis that legitimizes their communication/sharing of such data with us (for example, if you ask one of our Partners to book a test drive, when you purchase, and when you request to receive commercial communications). Esta definición también incluye a los Socios seleccionados con los que podemos compartir tus Datos. Los Socios pueden pertenecer a los siguientes sectores: industria manufacturera, comercio al por mayor y al por menor, finanzas y banca, transporte y almacenamiento, servicios de información y comunicación, actividades profesionales, científicas y técnicas, agencias de viajes, servicios de apoyo a las empresas, actividades artísticas, deportivas, de entretenimiento y recreativas, actividades de organizaciones asociativas, servicios de centros de bienestar físico, proveedores de electricidad y gas, empresas de alquiler, de movilidad eléctrica y de seguros.

Personal Data: means any information relating to an identified or identifiable natural person whether directly or indirectly, as well as any information that is linked or reasonably linkable to a particular individual or household. For example, an e-mail address (if it refers to one or more aspects of an individual), IP addresses, and Unique Identifiers are considered Personal Data. For your convenience, we will collectively indicate all Personal Data mentioned also as “Data”.

Programmatic Advertising: these are platforms that share the information they collect about you, such as your IP Address and the data collected by Cookies and Other tracking technologies, with entities who have an interest in showing you Content that may be useful to you. En nuestro caso, si visualizas el modelo "Jeep" en Nuestro sitio web y la Aplicación, pediremos a los participantes en la Publicidad programática que nos cedan un espacio publicitario en uno de los sitios web que visites para mostrar Contenido que pueda resultarte útil. A este respecto, nos gustaría reiterar que la comunicación de tus Datos a los participantes en la Publicidad programática se basa en el consentimiento previo y específico que otorgaste en el anuncio la primera vez que visitaste Nuestro sitio web y la Aplicación.

Services: collectively, this means all the services available on Our Website and Application, such as "configure and order", "find Our Network", “buy or rent”, test drive bookings, the institutional newsletter, customer service, and Our Events.

Sensitive Data: means Personal Data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

Unique Identifiers: mean information that can uniquely identify you through your Browser, Device and/or the Application. En el Navegador, tu Dirección IP y las Cookies se consideran Identificadores únicos. En el Dispositivo, los identificadores publicitarios proporcionados por los fabricantes, como el IDFA de Apple y el AAIG de Android, que utilizamos para analizar y mejorar nuestros Servicios y crear nuevos servicios y funciones, incluido Contenido que pueda resultarte útil, se consideran Identificadores únicos. Ten en cuenta que, a estos efectos y de conformidad con los dictámenes de las Autoridades Europeas de Supervisión, no utilizamos otros Identificadores únicos, como Direcciones MAC o números IMEI, ya que no puedes restablecerlos. En el caso de la Aplicación, el código que identifica la Aplicación que has instalado se considera el Identificador único.

Vehicle: refers to a vehicle of a brand of Stellantis Group.

Vehicle Data: means any technical, diagnostic and real-world data that is possible to collect via the Vehicle Device installed on the Vehicle (e.g., location, speed and distances, engine running time and turning off time; if the battery cable is cut, battery diagnostics, movements with the key out, presumed collision, as well as diagnostic data such as, but not limited to, oil and fuel levels, tire pressure, and engine status).

POLÍTICA DE PRIVACIDAD

Política general de privacidad de Stellantis Europa (en vigor desde el 30/06/2023)​​​​​​​

If you are reading this document ("Privacy Policy"), it is because you are visiting our Websiteand/or Application, or because you attended one of Our Events.
This Privacy Policy is drafted pursuant Article 13 of the EU Regulation 679/2016 (hereinafter "GDPR") and provide you some examples of how we process Personal Data and Definitionsreferring to more detailed explanations (at the end this Privacy Policy) for the capitalized terms herein. Si tienes alguna duda sobre esta Política de privacidad o sobre cómo se procesan tus datos, envía tu solicitud a: dataprotectionofficer@stellantis.com.

1. Quiénes somos

Stellantis Europe S.p.A., with registered office in Corso Agnelli 200, 10135 Turin, Italy (hereinafter, “Stellantis Europe”; "we" or "us"") is the Data Controller of your Personal Data.

2. What data we collect and process

We collect data from Our Website (included from your personal area on Our Website) and Application, and during Our Events. Data collected and the relative purposes of processing depend on how you use our Services and how you manage the settings of your Browser, Device and the Application you are using. You may find further details on the reason why we process your Personal Data in “Why we collect and process your Data” section below.

a) Data provided by you

When you use our Services, you may provide us with Personal Data such as your name, phone/mobile number(s), e-mail address, place of residence, or data of third parties as well as your preferences (e.g., about certain vehicle models or services available at your local retailer). It is the case, for example, when you request a test drive, when you look for your nearest retailer, when you participate in one of Our Events or when you ask us questions, make requests or interact with our support services (e.g., when you contact us for asking for information, to file a complaint or to give us some feedbacks or new ideas). En estos casos, puedes llamarnos al número de Atención al Cliente, completar un formulario en línea o ponerte en contacto con nosotros a través del chat, cuando esté disponible. You can also choose to provide us with Information about your location if, for example, you want to search for Our Network in the area of your interest (e.g. Turin) using Our Website and Application. Si nos brindas datos de terceros, eres responsable de haber compartido dicha información. Debes estar legalmente autorizado para compartirla (es decir, debes contar con la autorización del tercero para compartir su información, o bien debe existir cualquier otro motivo legítimo). You must fully indemnify us against any complaints, claims or demands for compensation of damages which may arise from the processing of third-party Personal Data in violation of applicable data protection law.

b) Datos recopilados por el Navegador, el Dispositivo y la Aplicación
When you use Our Website and Application, we collect information on the Browser, the Device and the Application you are using. This information includes your IP Address, the date, time and the requested URL, the Unique Identifiers and other information such as the type of your Browser or Device. Information related to your Browser or Device may include your operating system, language, network settings, telephone operator or internet provider, installed third-party applications and plug-in lists. Some of this information is collected using Cookies and Other Tracking Technologies that are on your Browser or Device. This helps us for instance to avoid malfunctioning during the provision of the Services and allows us to provide you with Content that may be useful to you. More information on cookies can be found in our Cookie Policy.

c) Datos inferidos a partir de tu actividad​​​​​​​
We collect information based on your interactions with our Services in order to improve them (e.g., if we see that you are interested in a particular vehicle model, in Our Events, or in periodic vehicle check-ups in a given geographical area, we will focus on providing you with such content) and to understand the Content that may be useful to you. In other cases, if you contact us by email, mail, telephone or otherwise regarding the Vehicles or request other information, we collect and maintain a record of your contact details, communications and our responses. Si te comunicas con nosotros por teléfono, te daremos más información durante la llamada.

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d) Información de tu ubicación​​​​​​​
We collect information about your location in order to allow you to view Our Network near you, as part of our Services, and to provide you with Content that may be useful to you. Your location can be determined through: - manually entering an address, city or zip code;
- the Sensors of your Device;
- your IP Address collected through the permission of you Browser or Device. Your location is determined more or less accurately and consistently depending on whether it is collected by the Browser or Device and on the privacy settings you have set on them. We make every possible effort to ensure that Information on your location is not used to infer your Sensitive Data. You can limit our collection of your position by changing your Browser or Devicesettings, as set out in the “How to control your Data and manage your choices” section below.

3. Fuente de los Datos personales

a) Data collected by Our Partners' Websites and Apps

We also collect information about you from our Partners' Websites and Apps. Our Partners may communicate your Personal Data to us only after they have contractually assured us that they have obtained your consent or that they have another legal basis that legitimizes their communication/sharing of such data with us (for example, if you ask one of our Partners to book a test drive, when you purchase and when you request to receive commercial communications). A esta práctica se la denominará en lo sucesivo "Recopilación indirecta"​​​​​​​. A este respecto, nos gustaría señalar que hacemos todo lo posible por verificar la veracidad de los datos que recibimos antes de utilizarlos. We also ask them not to provide us with your Sensitive Data.

b) Data collected from public or publicly accessible sources

We may collect or enrich your Personal Data with information obtained from public sources accessible within the limits of the law applicable to us. Estas fuentes pueden incluir registros públicos, periódicos en línea, listas o directorios públicos.​​​​​​​ Ten en cuenta que siempre se lleva a cabo una verificación preliminar sobre la posibilidad de utilizar esta información, de conformidad con las mejores prácticas establecidas por la autoridad competente a la que estamos sujetos (actualmente, la Autoridad de Supervisión de Italia [Autorità Garante per la protezione dei dati personali, en italiano]).

4. Por qué recopilamos y tratamos tus Datos y la base jurídica

Your Data serves the following purposes:

a) Ease the collection and correction of your Data

To the extent permissible under applicable data protection law, we use your Data, especially the Data provided by you to Our Network, to update the information that we have about you as an owner of one of our Vehicles or as a person interested in Stellantis brands. This purposes also includes the sharing back to Our Network and Car Manufacturers to make sure your Personal Data are correct and up to date. This processing is based on Stellantis Europe, Our Network and Car Manufacturers’ legitimate interest in keeping up to data the quality of Personal Data about owners and leads.

b) Providing our Services and related support

We use your Data to offer you our Services,, including the booking of test drives on Our Website and Application; to organize Our Events in which you take part; to respond to your requests/suggestions/reports. Este procesamiento se basa en el cumplimiento de una obligación contractual o en medidas precontractuales adoptadas a petición tuya.

c) Sending you promotional communications

Podemos utilizar tus detalles de contacto (email, teléfono, SMS, dirección postal y/o cualquier otro medio disponible) para enviarte comunicaciones promocionales o para realizar estudios de mercado y encuestas a los consumidores que incluyan contenidos de marketing. These communications relate to all Stellantis Europe’s current and future brands (e.g., Fiat, Fiat Professional, Alfa Romeo, Lancia, Abarth, Peugeot, Citroên, DS automobiles, Opel, Jeep, Mopar, Vauxhall) and brands bearing to Stellantis Group, such as for example Stellantis Financial Services S.A., Stellantis Insurance Limited, Stellantis Life Insurance Limited, Stellantis Insurance Europe Limited and Stellantis Life Insurance Europe Limited. In some cases, communications may include product or service promotions from selected Partners. When we send out this type of communications, we can act as Joint Data Controller with the relevant Partners. Specific information and agreements will be in place with such Partners before sending of any communication to you. A este respecto, te informamos de que no se te enviará ninguna comunicación sin tu consentimiento previo, el cual puedes dar al marcar casillas específicas previstas a tal efecto.

d) Detecting anomalies and improving our Services

We use Data you provide, Data collected by the Browser, the Device and the Application, Data inferred by your activities and Aggregated Information in order to avoid anomalies in our Services. For example, we may detect anomalies when you open a section of Our Website and Application, access a link, or when a bug is present in our system. The processing is based on our need to guarantee the best Services and on our legitimate interest in avoiding any service disruptions.

e) Excluding you from irrelevant promotional communications

Procesamos tus Datos para excluirte de las comunicaciones promocionales, en caso de que dichas comunicaciones no se ajusten a tu perfil (por ejemplo, si resides en Italia, no te enviaremos promociones relacionadas con Francia, etc.). Este tratamiento se basa en nuestro interés legítimo por optimizar y reducir o utilizar de forma eficaz nuestro presupuesto de marketing, así como en tu interés legítimo por no recibir comunicaciones irrelevantes.

f) Analysing your preferences and behaviours in order to customize our Services and communications, including any Content that may be useful to you

We use your Data, in particular Data inferred by your activities, Vehicle Data, Information about your location (if shared with us) and Data collected by the Browser, Device and the Application, to improve our Services (e.g., Our Website and Application, Our Events, promotional communications) and to show you Content that may be useful to you, also on social media platforms or through Programmatic Advertising platforms, only to the extent that you have authorized us to upload them to these platforms. Customized Services and/or communications and/or Content that may be useful to you are based on your behaviour, interests, needs, preferences as well as your profile; such purposes may also be achieved on the basis of Personal Data collected through the use of cookies or other tracking technologies to analyse and predict customer’s preferences providing customer with tailored offers. Contenido que pueda resultarte útil​​​​​​​:

  • - is not created using Sensitive Data such as those that may be derived from Information about your location;
  • - may also be visible on websites and mobile applications other than ours once uploaded to Programmatic Advertising platforms only to the extent that you have authorized us to upload them to these platforms.
Este procesamiento se basa en tu consentimiento previo. When we target you on social media platforms or through Programmatic Advertising platforms, we can act as Joint Data Controller with the relevant platform provider. Antes de enviarte cualquier comunicación, se habrán establecido los acuerdos y la información específica pertinentes con el proveedor de la plataforma. If you do not want personalized Services or Content that may be useful to you, you can change you preferences, as explained in the “How to control your Data and manage you choices” section below.

g) Analysing and improving our Services and creating new services and features

We use your Data and Aggregated Information to measure the performance of our Services or to create new ones. This can be done, for example, through the analysis of your interactions with Our Network, Our Events, our newsletter and/or promotional communications (if requested). En la medida de lo posible, utilizamos datos anónimos o seudónimos para estos fines. Solo en casos excepcionales se podrá considerar una referencia personal. In such cases, the following applies: Except for your consent to the customization of our Services, measuring the effectiveness of our Services and the creation of new Services is based on our legitimate interest in creating and maintaining Services that are truly useful to our users.

h) Sharing Data with Partners for their own marketing purposes

We share your contact details to third selected Partners for their own autonomous marketing purposes. Partners will contact you only by automated means (e.g., e-mail, SMS, recorder phone call) and will be obliged to provide their information notice. Este tratamiento se basa en tu consentimiento previo. You may see the full list or categories of Partners with whom we shared you Data directly at: https://privacyportal.stellantis.com.

i) Complying with legal and tax obligations

Podemos utilizar tus Datos para cumplir con las obligaciones legales y las órdenes a las que estamos sujetos, lo cual constituye la base jurídica para dicho tratamiento de tus Datos. Algunas legislaciones pueden exigirnos que compartamos tus Datos con las autoridades públicas (por ejemplo, en el caso de avisos de llamados a revisión). Si en tu país la ley no exige este intercambio, podríamos considerar la posibilidad de enviar tus Datos de todos modos, en nuestra calidad de casa matriz, tal y como se explica con más detalle en la sección "Proteger nuestros intereses y tus intereses" que figura más abajo.

j. Enviar comunicaciones corporativas e institucionales

En la medida en que lo permita la legislación vigente en materia de protección de datos, compartimos tus detalles de contacto para enviarte encuestas corporativas y comunicaciones institucionales relativas al Grupo Stellantis en su conjunto. These are non-promotional communications sent by us on behalf or in substitution of Car Manufacturers, based on our legitimate interest to provide consistent information to you.

k. Proteger nuestros intereses y tus intereses

To the extent permissible under applicable data protection law, we may need to use your Data to detect, react to, and prevent fraudulent and illegal behaviour or activities which could compromise the security of Our Services and Our Website and Application. This could be the case when you use our Application in ways other than what is permitted, in order to verify so-called Indirect Collection, or in the case of inappropriate behaviour at Our Events. This purposes also includes audits and assessments of our business operations, security controls, financial controls, records and information management program, and otherwise relating to the administration of our general business, accounting, record keeping and legal functions. Estos fines se basan en nuestro interés legítimo por salvaguardar nuestros intereses y proteger a nuestros usuarios, incluido tú.

5. How we use your Data (method of processing)

Data collected for the purposes indicated above are processed both manually and via automated processing, namely, through programs or algorithms that analyse Data inferred by your activities, Information about yomur location, and Data collected by the Browser, Device and the Application. Your Data may also be subject to Combination and/or Crossing, to the extent permissible under applicable data protection law. This allows us to understand, for example, if a single user is utilizing our Services with the same IP Address or Unique Identifiers from the Browser and the Device; or if promotional communications or Content that may be useful to you strictly related to Information about your location or Data provided through your activities or Data collected by your Browser, Device, and the Application. The Combination and/or Crossing of your information for the purposes we process it for (e.g., customizing the Services) can be enabled or disabled as explained in the “How to control your Data and manage your choices” section below.

6. How we may disclose your Data

We may disclose your Data to the following recipients and/or categories of recipients (“Recipients”):

- Persons authorized by us to perform any of the data-related activities described in this document: our employees and collaborators who have undertaken an obligation of confidentiality and abide by specific rules concerning the processing of your Data;

- Our Data Processors: external subjects to whom we delegate some processing activities. For example, security systems providers, accounting and other consultants, data hosting providers, bank, insurance, etc. We have signed agreements with each of our Data Processors to ensure that your Data is processed with appropriate safeguards and only under our instructions;

- System administrators: our employees or those of Data Processors to whom we have delegated the management of our IT systems and are therefore able to access, modify, suspend or limit the processing of your Data. These subjects have been selected, adequately trained and their activities tracked by systems they cannot modify, as provided for by the provisions of our competent Supervisory Authority;

- Our Network and Car Manufacturers: Our Network in case you requested a service carried out by them (e.g. a request for a test drive close to you) or if your required their assistance or the one provided by the Car Manufacturer;

- Our selected Partners: when you consented to the communication to them of your Personal Data for their own marketing and/or profiling purposes and who act as autonomous Data Controllers.

- Law enforcement or any other authority whose provisions are binding for us: this is the case when we have to comply with a judicial order or law or defend ourselves in legal proceedings.

7. Dónde se encuentran tus Datos

We are a global company and our Services are available in multiple jurisdictions worldwide. This means that your Data may be stored, accessed, used, processed, and disclosed outside your jurisdiction, including within the European Union, the United States of America, or any other country where our Data Processors and sub-processors are located, or where their servers or cloud computing infrastructures may be hosted. We take steps to ensure that the processing of your Data by our Recipients is compliant with the applicable data protection laws, including EU law to which we are subject. Where required by EU data protection law, transfers of your Data to Recipients outside of the EU will be subject to adequate safeguards (such as the relevant EU standard contractual clauses for data transfers between EU and non-EU countries), and/or other legal basis according to the EU legislation. For more information about the safeguards implemented by us to protect Data transferred to third countries outside the EU, please write to us at: dataprotectionofficer@stellantis.com"

8. Durante cuánto tiempo conservamos tus Datos

Los datos tratados para los fines indicados anteriormente se conservarán durante el tiempo que se considere estrictamente necesario para cumplir dichos fines. No obstante, los Datos podrían conservarse durante un período más prolongado en caso de reclamaciones potenciales o efectivas y las responsabilidades derivadas de ellas, o en caso de que existan otros requisitos legales obligatorios de conservación u obligaciones de almacenamiento.

• Los Datos de los clientes que se traten con fines de Marketing y elaboración de perfiles serán conservados por los controladores desde el momento en que el cliente dé su consentimiento hasta el momento en que lo retire. Una vez retirado el consentimiento, los Datos dejarán de ser tratados con fines de Marketing y elaboración de perfiles, aunque los controladores podrán conservarlos para gestionar posibles reclamaciones y/o acciones judiciales. La conservación de Datos con fines de Marketing y elaboración de perfiles cumple con la legislación local y con las resoluciones de la Autoridad de Protección de los Datos.

• Los Datos de los clientes tratados para cumplir con las obligaciones legales se conservarán durante el plazo previsto en las leyes y los reglamentos.

• Los Datos de los clientes tratados con el fin de mejorar el producto y los servicios podrán conservarse durante el tiempo que se considere estrictamente necesario para cumplir dichos fines, sin que dicho plazo pueda exceder los tres años.

Una vez que haya expirado el plazo o criterio de conservación correspondiente, tus Datos se eliminarán de conformidad con nuestra política de conservación. Puedes solicitarnos más información sobre nuestros criterios y nuestra política de conservación de datos escribiéndonos aquí:​​​​​​​ dataprotectionofficer@stellantis.com

9. Cómo controlar tus Datos y gestionar tus preferencias​​​​​​​

En cualquier momento, puedes solicitar:

- Access your Data (right of access): depending on your use of our Services, we will provide the Data we have about you, such as your name, age, IP Address, Unique Identifiers, e-mails and preferences expressed, together with the Privacy Policy you received when you provided them, and the source of the Data (if, for example, they were provided to us by one of our Partners);

- Exercise your right to portability of your Personal Data (right to data portability): according to your use of our Services, we will provide you with an interoperable file containing the Data we have about you.

- Correct your Data (right to rectification): for example, you can ask us to modify your e-mail address or telephone number if they are incorrect;

- Limit the processing of your Data (right to restriction of processing) : for example, when you think that the processing of your Data is unlawful or that processing based on our legitimate interest is not appropriate;

- Delete your Data (right to erasure): for example, when you do not want to use our Services and may not want us to retain your Data any longer;

- Object the processing activities (right to object);

- Withdraw your consents (right to withdrawal).

You can exercise any of the above rights or express any concern or make a complaint regarding our use of your Data directly at: https://privacyportal.stellantis.com.

At any time, you may also:

- contact our Data Protection Officer (DPO), here dataprotectionofficer@stellantis.com

- contact the competent Supervisory Authority, here you can find the list of all the Supervisory Authorities by country https://edpb.europa.eu/about-edpb/board/members_en

10. Cómo protegemos tus Datos

We take reasonable precautions from a physical, technological and organizational point of view to prevent the loss, misuse, or modification of Data under our control. For example:

- Nos aseguramos de que solo puedan acceder a tus Datos, utilizarlos, transferirlos o revelarlos aquellos Destinatarios que necesiten tener acceso a ellos.

- Asimismo, limitamos la cantidad de Datos a los que pueden acceder los Destinatarios, así como los que se transfieren o revelan a estos, a lo estrictamente necesario para cumplir los fines o las tareas específicas que desempeña el Destinatario.

- Las computadoras y los servidores en los que se almacenan tus Datos se encuentran en un entorno seguro, están protegidos con contraseña y tienen acceso restringido, y cuentan con cortafuegos y software antivirus que cumplen con los estándares del sector.

- Las copias en papel de cualquier documento que contenga tus Datos (si las hubiera) también se conservan en un entorno seguro.

- Destruimos las copias en papel de los documentos que contienen tus Datos y que ya no son necesarios.

- Al destruir los Datos registrados y almacenados en forma de archivos electrónicos que ya no son necesarios, nos aseguramos de que se utilice un método técnico (por ejemplo, el formateo de bajo nivel) que garantice que los registros no puedan recuperarse.

- Las computadoras portátiles, las llaves USB, los teléfonos móviles y otros dispositivos móviles electrónicos que utilizan nuestros empleados con acceso a tus Datos están protegidos. Alentamos a los empleados a no almacenar tus Datos en dichos dispositivos, salvo que sea razonablemente necesario para llevar a cabo una tarea específica, tal y como se describe en la presente Política de privacidad.

- Formamos a nuestros empleados para que cumplan con esta Política de privacidad y llevamos a cabo actividades de supervisión para garantizar su cumplimiento continuo y evaluar la eficacia de nuestras prácticas de gestión de la privacidad.

- Any Data Processor that we use is contractually required to maintain and protect your Data using measures that are substantially similar to those set out in this Privacy Policy or required under applicable data protection law.

En caso de que así lo exija la legislación aplicable, si se produjera una violación de la seguridad que diera lugar a la destrucción, pérdida, alteración, divulgación no autorizada o acceso no autorizado, de forma accidental o ilícita, a los Datos transmitidos, almacenados o tratados de cualquier otra forma, se te notificará a ti y a la autoridad competente en materia de protección de datos según sea necesario (por ejemplo, salvo que los Datos sean ininteligibles para cualquier persona o que sea improbable que la violación suponga un riesgo para tus derechos y libertades y los de otras personas).

11. Lo que no cubre esta Política de privacidad

This Privacy Policy explains and covers processing that we carry out as Data Controller within Our Website and Application.

This Privacy Policy does not cover processing carried out by subjects other than us.

En lo que respecta a estos casos, no nos hacemos responsables de ningún tratamiento de tus Datos que no esté contemplado en la presente Política de privacidad.

12. Usage of data for other purposes

If we should need to process your Data differently or for purposes other than those indicated herein, you will receive specific notice before such processing begins.

13. Cambios a la Política de privacidad

We reserve the right to adapt and/or change this Privacy Policy at any time. We will inform you of any substantial adaptations/changes.

14. Licencia

Los iconos que aparecen en esta Política son "íconos de Protección de Datos" del Centro Europeo de Privacidad y Ciberseguridad (ECPC) de la Universidad de Maastricht CC BY 4.0.

15. Definiciones

Aggregated Information: refers to statistical information about you that does not contain your Personal Data. We use this information for analysing and improving our Services and creating new services and features and to create statistical reports for our Partners and Our Network. Por ejemplo, podemos recopilar Información sobre tu ubicación o sobre el contenido que hayas consultado y que pueda resultarte útil. Nos gustaría señalar que no compartimos tus Datos en estos informes.

Application: means this application if applicable.

Browser: refers to programs used to access the internet (e.g. Safari, Chrome, Firefox, etc.).

Car Manufacturer: singularly or collectively refers to the following entities acting as manufacturer of Vehicles: Stellantis Europe S.p.A., Corso Agnelli 200, 10135 – Turin, Italy; PSA Automobiles SA (Stellantis Auto SAS), 2-10 Boulevard de l’Europe, F-78300 Poissy, France; Opel Automobile GmbH, Bahnhofsplatz, D-65423 Rüsselsheim am Main, Germany.

Combination and/or Crossing: this is the set of fully automated and non-automated operations which we combine with the Information about your location, the Data inferred by your activity, the Data collected by the Browser, Device and the Application, the Data you provide and those collected by Our Partners' Websites and Application used to provide the Services, analysing and improving our Services and creating new services and features, as well as to offer Content that may be useful to you. También podemos combinar y/o cruzar información procedente de diferentes fuentes, como la información recopilada en Nuestro sitio web y la Aplicación, los Sitios web y las Aplicaciones de nuestros Socios y/o los Datos recopilados de fuentes públicas o de acceso público.

Content that may be useful to you: for example, if you search for the "Jeep" model, we may display other content related to this model on Our Website and Application or through Programmatic Advertising. La personalización del contenido puede realizarse mediante la Combinación y/o el Cruce de Datos.

Cookie: refers to a small text sent to your Browser from our sites or our Partners or Our Network. Permite que el sitio almacene información como, por ejemplo, que has visitado el sitio, tu idioma y otros datos. Las cookies se utilizan con diferentes fines, por ejemplo, para registrar tus preferencias en relación con el uso de Cookies (cookies técnicas), analizar y mejorar nuestros Servicios, crear nuevos servicios y funciones, o personalizar nuestros Servicios, incluido el Contenido que pueda resultarte útil. La información transmitida por las Cookies puede Combinarse y/o Cruzarse con alguna de las Otras tecnologías de seguimiento, cuando corresponda.

Data Controller: refers to the legal person, public authority, service or other entity which, individually or jointly determines the purposes and means for processing your Personal Data. This definition typically refers to Stellantis Europe S.p.A.. In other cases, it is preceded by the word "Independent" (e.g. "Independent Data Controller") to indicate that your Personal Data is processed by a subject other than Stellantis Europe S.p.A.

Data Processor: refers to an entity that we engage to process your Personal Data solely on behalf of and pursuant to the written instructions of Stellantis Europe S.p.A.

Device Sensors: depending on your device, these are sensors such as accelerometers, gyroscopes, Bluetooth, Wi-fi and GPS which in one way or another share the information they collect through the Device and therefore through the Application. Si están activados en los ajustes del Dispositivo, nos permiten obtener información sobre tu ubicación.

Device: refers to the electronic device (e.g. iPhone) through which you visit Our Website and Application and/or our Partners’ Websites and Apps.

Indirect Collection: is one of the Services we provide on Our Partners’ Websites and Application. En tales casos, es el Socio quien nos garantiza que ha obtenido tu consentimiento o que dispone de otra base jurídica que legitima la comunicación o el intercambio de tus Datos personales. A este respecto, precisamos que, antes de utilizarlos, verificamos cómo los Socios recopilan y nos transfieren los datos, con el fin de respetar tus preferencias.

IP Address: is a unique number used by your Browser, your Device and the Application in order to connect to the internet. El proveedor de servicios de Internet proporciona este número, lo que permite identificar al proveedor y/o la zona aproximada en la que te encuentras. Sin estos datos, no podrás conectarte a Internet ni utilizar nuestros Servicios ni el Contenido que pueda resultarte útil.

Other Tracking Technologies: pixel tags (tracers used with Cookies and embedded in images on web pages or the Application to track certain activities, such as the viewing of Content that may be useful to you, or to see if an e-mail has been read) or Unique Identifiers embedded in links to commercial communications that send us information when clicked on.

Our Events: these are events/showrooms organized by Stellantis Europe, Our Network, or in collaboration with other brands with which Stellantis Europe has signed partnership agreements.

Our Network: these are retailers and/or dealers and/or repairers with whom Stellantis Europe and Car Manufacturers has/have signed commercial agreements for the sale of the Vehicles and/or for providing services/products assistance.

Our Website: includes this Website and our social network pages where this privacy policy is present.

Partners: means third-party entities who may communicate your Personal Data to us only after they have contractually assured us that they have obtained your consent or that they have another legal basis that legitimizes their communication/sharing of such data with us (for example, if you ask one of our Partners to book a test drive, when you purchase, and when you request to receive commercial communications). Esta definición también incluye a los Socios seleccionados con los que podemos compartir tus Datos. Los Socios pueden pertenecer a los siguientes sectores: industria manufacturera, comercio al por mayor y al por menor, finanzas y banca, transporte y almacenamiento, servicios de información y comunicación, actividades profesionales, científicas y técnicas, agencias de viajes, servicios de apoyo a las empresas, actividades artísticas, deportivas, de entretenimiento y recreativas, actividades de organizaciones asociativas, servicios de centros de bienestar físico, proveedores de electricidad y gas, empresas de alquiler, de movilidad eléctrica y de seguros.

Personal Data: means any information relating to an identified or identifiable natural person whether directly or indirectly, as well as any information that is linked or reasonably linkable to a particular individual or household. For example, an e-mail address (if it refers to one or more aspects of an individual), IP addresses, and Unique Identifiers are considered Personal Data. For your convenience, we will collectively indicate all Personal Data mentioned also as “Data”.

Programmatic Advertising: these are platforms that share the information they collect about you, such as your IP Address and the data collected by Cookies and Other tracking technologies, with entities who have an interest in showing you Content that may be useful to you. En nuestro caso, si visualizas el modelo "Jeep" en Nuestro sitio web y la Aplicación, pediremos a los participantes en la Publicidad programática que nos cedan un espacio publicitario en uno de los sitios web que visites para mostrar Contenido que pueda resultarte útil. A este respecto, nos gustaría reiterar que la comunicación de tus Datos a los participantes en la Publicidad programática se basa en el consentimiento previo y específico que otorgaste en el anuncio la primera vez que visitaste Nuestro sitio web y la Aplicación.

Services: collectively, this means all the services available on Our Website and Application, such as "configure and order", "find Our Network", “buy or rent”, test drive bookings, the institutional newsletter, customer service, and Our Events.

Sensitive Data: means Personal Data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

Unique Identifiers: mean information that can uniquely identify you through your Browser, Device and/or the Application. En el Navegador, tu Dirección IP y las Cookies se consideran Identificadores únicos. En el Dispositivo, los identificadores publicitarios proporcionados por los fabricantes, como el IDFA de Apple y el AAIG de Android, que utilizamos para analizar y mejorar nuestros Servicios y crear nuevos servicios y funciones, incluido Contenido que pueda resultarte útil, se consideran Identificadores únicos. Ten en cuenta que, a estos efectos y de conformidad con los dictámenes de las Autoridades Europeas de Supervisión, no utilizamos otros Identificadores únicos, como Direcciones MAC o números IMEI, ya que no puedes restablecerlos. En el caso de la Aplicación, el código que identifica la Aplicación que has instalado se considera el Identificador único.

Vehicle: refers to a vehicle of a brand of Stellantis Group.

Vehicle Data: means any technical, diagnostic and real-world data that is possible to collect via the Vehicle Device installed on the Vehicle (e.g., location, speed and distances, engine running time and turning off time; if the battery cable is cut, battery diagnostics, movements with the key out, presumed collision, as well as diagnostic data such as, but not limited to, oil and fuel levels, tire pressure, and engine status).